Legal notice

1. Object and acceptance

This legal notice regulates the use of the website: https://emocionatetours.com/es/

The website https://emocionatetours.com/es/ provides services primarily aimed at allowing contact between users and the entity, either to get in touch with us, make your reservation, or inform you about the various services we offer.

Browsing the page https://emocionatetours.com/es/ grants the status of user and implies full and unreserved acceptance of each and every provision included in this Legal Notice, which may be subject to changes.

The user is obliged to make proper use of the website in accordance with the laws, good faith, public order, traffic practices, and this Legal Notice. The User will be liable to NOELIA PLAYA, S.L.U and third parties for any damages that may arise as a result of non-compliance with this obligation.

2. Ownership of the website and identification of the Information Society Service Provider

In order to comply with the principle of general information required by Article 10 of Law 34/2002, of July 11, on information society services and electronic commerce, we inform our users that this website belongs to NOELIA PLAYA, S.L.U with CIF B38741013, registered in the Commercial Registry of S/C DE TFE. REGISTRATION 1st in sheet No. TF32153, Page 102 of volume 2498 GENERAL of the GENERAL Section.

Address: Avenida Hermanos Fernández Perdigón, 9, 38400 – Puerto de la Cruz (S/Cruz Tenerife)

Email: protecciondedatos@grupofedola.com

Phone: 922384211

Web hosted by: IONOS SE

3. General conditions of access and use

The website and its services are freely accessible and free of charge, although the use of certain areas or services is subject to completing data collection forms. Only individuals over 18 years old may provide data through our website, and minors under 14 years old cannot provide data without the consent of their parents or guardians.

The User guarantees the authenticity and current status of all data communicated to NOELIA PLAYA, S.L.U and will be solely responsible for any false or inaccurate statements made.

https://emocionatetours.com/es/ has the following types of users:

• Users who provide data in any of the available forms: The personal data that NOELIA PLAYA, S.L.U requests includes the name and email address and the data provided by the user when filling out the forms.
• Users who have not contacted NOELIA PLAYA, S.L.U but from whom data is collected: Data provided by cookies.

3.1 Rules and prohibitions of use for users of our services

The User expressly commits to making appropriate use of the contents and services offered and not to use them for:

• Disseminating unlawful, violent, pornographic, racist, xenophobic, offensive content, promoting terrorism, or, in general, contrary to the law or public order.
• Introducing computer viruses or performing actions that may alter, damage, interrupt, or generate errors or damages in the electronic documents, data, or physical and logical systems of NOELIA PLAYA, S.L.U or third parties; as well as obstructing other Users’ access to the website and its services.
• Attempting to access restricted areas of the computer systems of NOELIA PLAYA, S.L.U or third parties and, where appropriate, extracting information.
• Violating intellectual or industrial property rights, as well as breaching the confidentiality of information from NOELIA PLAYA, S.L.U or third parties.
• Impersonating another User, public administrations, or a third party.
• Reproducing, copying, distributing, making available, or in any other way publicly communicating, transforming, or modifying the Contents unless authorized by the holder of the corresponding rights or legally permitted.
• Collecting data for advertising purposes and sending advertising of any kind and communications for sales or other commercial purposes without prior request or consent.

3.2. Procedure in case of illicit activities

If any user or third party considers that there are facts or circumstances revealing the illicit nature of the use of any content and/or the carrying out of any activity on the web pages included or accessible through the website, they must send a notification to NOELIA PLAYA, S.L.U identifying themselves properly, specifying the alleged infringements, and expressly declaring under their responsibility that the information provided in the notification is accurate.

4. Privacy policy

The user can consult how NOELIA PLAYA, S.L.U uses their data and the security measures implemented at the link: “Privacy Policy.”

5. Cookie policy

NOELIA PLAYA, S.L.U installs cookies on the user’s computer. To learn more about the cookies on our website, visit the following link: “Cookie Policy.”

6. Notifications

All notifications and communications between users and NOELIA PLAYA, S.L.U will be considered effective for all purposes when made via postal mail or email or telephone communication. Users should contact NOELIA PLAYA, S.L.U by:

• Sending by postal mail to the following address: NOELIA PLAYA, S.L.U – Avenida Hermanos Fernández Perdigón, 9, 38400 – Puerto de la Cruz (S/Cruz Tenerife).
• Sending by email to the following address: protecciondedatos@grupofedola.com

7. Industrial property and intellectual property

All contents of the website, such as texts, photographs, graphics, images, icons, technology, software, as well as its graphic design and source codes, constitute a work whose ownership belongs to NOELIA PLAYA, S.L.U, and no rights of exploitation are understood to be transferred to the User beyond what is strictly necessary for the proper use of the website.

In summary, users who access this website can view the contents and make authorized private copies provided that the reproduced elements are not subsequently transferred to third parties, nor installed on servers connected to networks, nor exploited in any way, and only while the service is in force.

Likewise, all trademarks, trade names, or distinctive signs of any kind that appear on the website are the property of NOELIA PLAYA, S.L.U, and access to or use of the website does not confer any rights on the User regarding the same.

The distribution, modification, assignment, or public communication of the contents and any other act not expressly authorized by NOELIA PLAYA, S.L.U is prohibited. In the event of non-compliance, NOELIA PLAYA, S.L.U will take appropriate legal action.

8. Disclaimer and modification of this legal notice

The website https://emocionatetours.com/es/ uses information security techniques such as firewalls, access control procedures, and cryptographic mechanisms, all aimed at preventing unauthorized access to data and ensuring their confidentiality.

The information disseminated on this website is done solely for informational purposes, reserving NOELIA PLAYA, S.L.U the right to delete or suspend its dissemination, in whole or in part, and to modify the structure and content of this website without prior notice, and even to limit or not allow access to such information. NOELIA PLAYA, S.L.U attempts to maintain the quality and timeliness of this information and to avoid and minimize possible errors, but NOELIA PLAYA, S.L.U will not be liable for any damages caused by decisions made based on the information disseminated; nor for inaccuracies, omissions, or errors contained therein, nor for problems arising from the use of this website or any external connection; nor for damages and/or losses to the user’s software or hardware resulting from access to this website.

Users expressly accept that NOELIA PLAYA, S.L.U will not be liable for unauthorized access or alteration of their transmissions or data, any material or data sent or received or not sent or received, or any transaction made through its website.

NOELIA PLAYA, S.L.U reserves the right to unilaterally modify this legal notice without prior notice under the terms and conditions it deems appropriate, with the only obligation to inform the user of the modifications made through https://emocionatetours.com/es/.

Regarding the information disseminated in the online store, the provisions in the document “General Booking Conditions” will prevail over this Legal Notice.

9. Partial invalidity

If any of the present clauses is declared null and void by a final ruling issued by a competent authority, the remaining terms and conditions will remain in force, unaffected by such declaration of nullity.

10. Applicable law and competent courts

This website is subject to the provisions of Spanish legislation and applicable European regulations.

Any dispute arising or related to the use of the website or with such products will be submitted to the non-exclusive jurisdiction of the courts and tribunals of Spain in the province of Santa Cruz de Tenerife.

If it concerns a final consumer, nothing in this clause will affect the rights that are recognized to them by the current legislation, being able to choose to submit a complaint to enforce their rights regarding these Conditions before the Judge or Courts corresponding to their domicile.

Date: December 15, 2023

Version: V.1.0